Frequently Asked Questions

 
 

It’s normally a lonely thing, sitting in our office in between sessions, lovingly editing your images. Now we’re hiding in here from the kids. But we still make up conversations in our heads, such as this one… This should answer all of your questions. (If not, drop us a line here…)

Have Other Questions? Contact Us »

 

I have a camera. Why should I use a professional photographer?

Good question. Then again, I’ve got a Sabatier knife and Le Crouset pans, and I still burn water… As professional photographers, we’ll use our years of experience to create images that are natural, beautiful and creative – something you can’t do yourself. And definitely something you can’t do yourself and have you in the photograph yourself.

Beyond the experience, we have access to the best professional print laboratories, framers, album makers and the like to ensure that you can show off your images in the finest possible way. To steal someone else’s company name: not on the high street.

Fine, so why you?

Fun. Simplicity. Beauty (our images, not necessarily our team. Although that too). We like to think we create the most amazing photographs, but your experience will be more than that. From booking to delivery, we make the process as easy, fun and friendly as possible. Don’t just take our word for it.

Where?

You have two options. We built our business on location sessions and we still offer these in Bushy and Richmond parks, offering natural family photography in the wild. We also now have our Bijou studio in Hampton TW12. It’s perfect for all family photography, and allows us even more creativity, but it is a cosy space so larger family groups will need to book a location session. Whichever you choose is up to you and both guarantee fun and wonderful family photographs.

HOW DOES IT WORK?

Once we have booked a date for your session, we’ll ask you to fill in a very simple form. We’ll then send you an even more comprehensive FAQ and a what to wear guide. We’ll call you in the week before the session to answer any questions and discuss what you can bring and what you want.

At the shoot we’ll use our skill to guide you and get natural shots that capture your personalities - and to make the session and the whole experience fun. Even if you hate having your photographs taken.

After the session, we’ll prepare your images and present them to you in a special online session. We’ll guide you with how best to present your photographs and explain our specially chosen hand finished products. You can sit back in the comfort of your home with a cup of tea and choose your favourites…

But my family isn’t your typical 2.4 children. What about our dog? Our budgerigar? My mum?!

For our location sessions, bring everyone: the more the merrier (with the exception of those pets that might go missing never to be seen again). For our studio shoots, we have limited space, but can easily accommodate a couple of adults and a handful of children (but, unfortunately, no pets).

I hate having my photograph taken…

This is where our special witchcraft comes in. We can’t promise to change your mind, but we can promise you – if you listen to us – you will look relaxed, natural and great. In fact, you’ll feel relaxed, natural and great. For one hour (or so), we’ll help you channel your inner Zoolander. Look into our eyes: you are a supermodel…

Honestly, my children / husband / mother-in-law / pet dragon is a nightmare

So are ours*. We’ve dealt with worse.

What does it cost?

Our standard session fee is £90. Our Signature studio sessions are £125. But if you receive our monthly email, you’ll see all the best offers. If you don’t, sign up here and you might see an offer to save on our session fees!

Beyond the session, we pride ourselves on delivering our photographs to display them in the best possible way. Photographs need to be seen, and look best (by far) when printed. A quality print will last generations, and the only hardware needed to view it are your eyes. We offer styles and sizes for all homes, starting at £85 for framed desk prints and £295 for stunning wall art. To get more images with amazing savings, we have collections starting at £495.

OK you've convinced me. How do I book?

That’s very simple. Contact us here and we’ll walk you through every step!

*Personal safety disclaimer. Ours are wonderful. All the time.